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Wonderful Advice | Vista Blinds
Hi, I am just writing to say a massive THANK YOU for sending Michael Karaki to our home on Thursday 9 July . He came to offer us a measure and quote for some shutters and roller blinds, and for the first time in a long time, I was not hesitant AT ALL to part with almost $10k.
He was a true pleasure to have in our home and to help us make one of our biggest investments for our home interior. He was able to offer some wonderful advice and a professional opinion while ALWAYS taking into consideration what I wanted, and how best we could compliment my own ideas and inspiration. He took simple things into consideration, such as the interior decor, colour of fixtures throughout the home, and my overall theme in order to help me decide which colours to go with and which styles would compliment the rest of my home, etc, etc. It was these little things that really made a big difference.
I feel it is important to mention that I have three children under five, who were all with me at the time that Michael was there, and never did I feel overwhelmed as I have known to feel on other occasions. Michael interacted with the kids in order to make them feel comfortable about having a stranger in their home, and still stayed right on schedule with what he was there to do. He was highly professional, and knew the products so well, which made me so much more at ease in terms of making such a big purchase. There was no hesitation upon closing the deal. I should mention that I have received three other quotes from three other companies, and had another two set for this weekend. I have canceled both, as I truly do not believe his service can be matched (with service like this, price is only a small factor).
There was no need for me to write this, however, next to some down right unacceptable service I have received, this was just one in a million and I simply had to share my opinion, if for on other reason, than for his competence, kind and genuine nature, and professionalism to recognised and hopefully rewarded. There is no doubt that I will be calling Vista (Michael) again for when we are ready to get a quote on awnings and any other products that I might need – not to mention, we will refer Vista Blinds to anyone that asks, and we will definitely mention Michael in a positive light.
I am big on service, and it is not often that I am completely pleased with a service I am provided, nor do I give a rating of 11 out of 10 so lightly 🙂 I did NOT know Michael prior to yesterday, I know next to nothing about window coverings, all I know is that I am very impressed with your services and if all of your employees are like Michael, than I am sure you are flooded with long emails like mine all the time.
Kindly, Aleksandra and Danijel (NSW).